Outreach Support

A little about us

We are SiLS, and we have been providing support in Bristol, South Gloucestershire and Torbay for 24 years and counting. Established in 2000, we have dedicated ourselves to improving the lives of vulnerable individuals in our community. Supporting nearly 200 service users through outreach support, we focus on enabling adults with learning difficulties, mental health needs, and other challenges to gain independence and confidence in their daily lives. Our caring, knowledgeable, and compassionate team is here to help you achieve your goals.

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Our Staff

At SiLS, we pride ourselves on our highly experienced and enthusiastic staff, who help our service users achieve independent living in the community. Our team is dedicated to supporting you to improve your life and achieve your personal goals. Here's a brief introduction to our passionate team members:

 

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Becca

Admin Manager (9 years)

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Chloe

Senior Support Worker (3 Years)

 

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Dawn

Support Worker (10 years)

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Greg

Support Worker (19 years)

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Justin

General Manager (24 years)

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Lisa

Coordinator (10 years)

 

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Lydia

Support Worker (1 year)

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Margaret

Support Worker (recently joined)

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Noel

HWYNI Team Leader (4 years)

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Sofia

Admin Officer (3.5 years)

 

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Susan W

Assistant General Manager (23 years)

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Theo

Support Worker (recently joined)

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Susan K

Support Worker (14.5 years)

 

 

 

 

 

 

Our Service Users

As a service user at SiLS, you can expect:

  • A referral from Social Services to our services.
  • A comprehensive “Needs Assessment” to understand your unique needs.
  • A “Risk Assessment” to ensure your safety while we support you.
  • Commencement of your personalised support service.
  • An “Outcome Star” review after four weeks to measure progress.
  • Regular reviews of your progress every six months.
  • A gradual reduction of support as you grow more independent, with the possibility of ending services when you feel ready.

Our goal is to empower you to manage daily living tasks and improve your connection with supportive friends and family, all while enhancing your self-esteem and confidence.

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How to Get Our Services

Thinking you might benefit from our support services? If you or someone you know could use our assistance, referrals can be made by your GP, social worker, family member, or even self-referred. Simply contact us to discuss your options!

To start the process, request a Care Act Assessment from your GP. They will refer you to Social Services, who will then arrange an assessment with a Social Worker. If support is deemed necessary, they will refer you to us. For privately funded support, feel free to reach out to us directly without going through your GP.

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How We Improve

At SiLS, we are committed to continuous improvement in the services we provide. Our monitoring process evaluates staff performance, relationship building, time management, and successful outcomes. We ensure that our policies promote equal opportunities and diversity, treating every individual fairly and enabling independent living without discrimination.

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Help When You Need It

We offer free, short-term flexible support for up to one year to adults with Autism and/or learning difficulties in North Bristol. Our approach focuses on practical support and advice to assist individuals in their journey to independence.

Through one-to-one visits, drop-in sessions, and coffee mornings, we aim to connect people with their local community, reduce loneliness, and enhance social connections.

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